Terms of service
TERMS OF SERVICE
Last Updated: September 6, 2026
Welcome to The Karbi Traditions.
These Terms of Service govern your use of thekarbitraditions.store and your purchase of products from our store.
By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service.
1. About Our Store
The Karbi Traditions is an online store offering Karbi traditional dresses and clothing.
Our products are created to celebrate and preserve the beauty, heritage, traditions, and craftsmanship associated with Karbi culture.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use our website for fraudulent activities
- Place unauthorized or fraudulent orders
- Attempt to gain unauthorized access to our website
- Interfere with the security or operation of our website
- Upload viruses, malware, or harmful software
- Copy or reproduce our website content without permission
- Use our website in violation of applicable laws
- Impersonate another person or business
We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, colours, and other product information displayed on our website are accurate.
However, slight differences may occur between photographs displayed online and the actual product.
Colours may appear differently depending on your device, screen, lighting, and other factors.
As our products may involve traditional clothing and craftsmanship, minor variations in:
- Colour
- Pattern
- Weaving
- Stitching
- Embroidery
- Texture
- Finishing
may occur.
Such natural variations do not necessarily indicate a defect.
4. Product Availability
All products are subject to availability.
We reserve the right to:
- Change product availability
- Discontinue products
- Modify product designs
- Update product information
- Limit quantities
- Correct errors in product information or pricing
If we are unable to fulfill an order after payment has been received, we will provide an applicable refund.
5. Prices
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices may change without prior notice.
Any applicable shipping charges, taxes, or other charges will be displayed at checkout where applicable.
6. Orders
When placing an order, you agree to provide accurate and complete information.
After successfully placing an order, you may receive an order confirmation.
We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving:
- Product unavailability
- Incorrect pricing
- Incorrect product information
- Suspected fraud
- Payment problems
- Incorrect customer information
- Technical errors
- Shipping restrictions
If your order is cancelled after payment has been received, the applicable amount will be refunded.
7. Customer Responsibility
You are responsible for checking that the following information is correct before completing your purchase:
- Name
- Phone number
- Email address
- Shipping address
- Product
- Size
- Colour
- Variant
The Karbi Traditions is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer, subject to applicable law.
8. Payments
Payments are processed using the payment methods available at checkout.
You agree to provide accurate payment information.
Payment transactions may also be subject to the terms and conditions of the applicable payment provider.
9. Shipping
Orders are shipped according to our Shipping Policy.
Estimated delivery times may vary depending on the destination, courier service, weather, public holidays, and other circumstances beyond our reasonable control.
10. Returns and Refunds
Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy.
Customers should review the applicable policy before placing an order.
Nothing in our policies is intended to remove or restrict any consumer rights that cannot legally be excluded.
11. Promotions and Discounts
From time to time, we may offer:
- Discount codes
- Promotional offers
- Sales
- Special collections
- Seasonal offers
Promotional offers may have additional terms and conditions.
Unless otherwise stated:
- Discount codes cannot be exchanged for cash.
- Discount codes may have expiry dates.
- Certain products may be excluded from promotions.
- Promotional offers may have usage limits.
- Multiple promotional codes may not be combined.
- We reserve the right to modify or end promotions where permitted by law.
12. Intellectual Property
All original content on thekarbitraditions.store, including:
- The Karbi Traditions name
- Logos
- Product photographs
- Product descriptions
- Graphics
- Videos
- Website content
- Marketing materials
- Original designs
is owned by or licensed to The Karbi Traditions unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, or commercially use our content without our prior written permission.
13. Karbi Cultural Heritage
The Karbi Traditions aims to respectfully celebrate Karbi traditional clothing, heritage, craftsmanship, designs, and cultural identity.
Our products and website may contain references to Karbi traditions and cultural elements.
Nothing on this website should be interpreted as claiming ownership over Karbi culture or heritage itself.
14. Customer Reviews and Content
If you submit a review, photograph, testimonial, comment, or other content to us, you confirm that you have the right to provide that content.
You must not submit content that is:
- Illegal
- Fraudulent
- Abusive
- Defamatory
- Infringing on another person's rights
- Harmful or malicious
By submitting content, you give The Karbi Traditions permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.
15. Third-Party Services
Our website may use third-party services such as:
- Shopify
- Payment providers
- Courier companies
- Analytics services
- Marketing services
- Social-media platforms
Third-party services may have their own terms and privacy policies.
16. Website Availability
We aim to keep our website available and functioning properly.
However, we do not guarantee that the website will always be:
- Available
- Error-free
- Secure
- Uninterrupted
- Free from technical problems
The website may occasionally be unavailable because of maintenance, updates, technical problems, security issues, or circumstances beyond our reasonable control.
17. Limitation of Liability
To the extent permitted by applicable law, The Karbi Traditions will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.
Nothing in these Terms excludes any liability or consumer right that cannot legally be excluded.
18. Force Majeure
We are not responsible for delays or failure to perform our obligations when caused by circumstances beyond our reasonable control.
Such circumstances may include:
- Natural disasters
- Severe weather
- Government restrictions
- Transportation disruptions
- Strikes
- Technical failures
- War
- Civil unrest
- Other unforeseen events
19. Governing Law
These Terms of Service are governed by the applicable laws of India.
Any dispute will be subject to the jurisdiction of competent courts and authorities as provided under applicable law.
Nothing in these Terms prevents customers from exercising rights available under applicable consumer-protection laws.
20. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated Last Updated date.
21. Contact Us
If you have questions about these Terms of Service, please contact us:
The Karbi Traditions
Email: chingthur813@gmail.com
Website: thekarbitraditions.store